Konbini Payment Guide

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Instructions for paying at Konbini (コンビニ) on Tekino

Objective: You order from Tekino, select "Konbini," then go to a convenience store in Japan to pay with cash (or follow the procedure at the counter/machine).

Important note: Some stores use barcodes displayed on screens (which may only be valid for a very short time). For example, FamilyMart: barcodes are usually only valid for 10 minutes and should not be screenshotted or printed. (See FamilyMart section for details)

Part 1: What is Konbini Payment?

Konbini payment is a form of "order online, pay at the convenience store". After you place your order:

• The system will provide payment information (barcode / payment code / instructions specific to each store chain).

• You take that information to a convenience store (FamilyMart, Lawson, Ministop, etc.) and pay at the counter (or use the machine in the store, depending on the chain).

• After successful payment, the order status on Tekino will be updated (usually “Paid/Confirmed” or equivalent).

Common points:

• There is a “payment deadline” (orders may be cancelled if the deadline is missed).

• Some chains use a receipt printer (Loppi/terminal) and then take the receipt to the counter.

• Some chains support barcodes: simply show the barcode to the cashier to scan and pay.

Lawson Store

Part 2: Steps to checkout from Tekino

Step 1: Select the product/service and go to the checkout page.

At Tekino, you select the product/service → proceed to Checkout.

• Check the order information: quantity, price, and fees (if any).

• Fill in your contact information (email/phone number) correctly, as Konbini often needs it for verification.

Step 2: Select the "Konbini" payment method.

In the list of payment methods, select “Konbini / Convenience Store”.

• The system will display supported store chains (FamilyMart, Lawson, Ministop, ...).

Step 3: Confirm and obtain "payment information"

After order confirmation:

• Tekino will display a payment guide screen based on your chosen chain (barcode or code/voucher).

• They also usually send "Payment instructions" emails so you can reopen them when needed.

Step 4: Go to the store and pay.

Bring your payment information:

• If it's a barcode : open the payment screen, and show the barcode to the cashier to scan.

• If it's a code/voucher : follow the instructions on the machine in the store (if available), print the voucher, then go to the counter to pay.

Step 5: Receive confirmation and wait for the application to be updated.

After payment is complete:

You will receive a receipt at the counter.

• Tekino will update the order status after the payment system registers it (usually quickly, sometimes there is a delay).

Detailed payment steps for each Konbini store.

Daily Yamazaki

Payment method: Direct payment at the counter

Steps to follow:

1. After placing the order, Tekino provides a Payment Number .

2. Go to the Daily Yamazaki store.

3. Tell the staff that you want to pay with Konbini.

4. Provide the payment number to the employee.

5. Pay in cash at the counter.

6. Receive a confirmation receipt.

Seven Eleven

Payment method: Payment at the counter using Payment Number

Steps to follow:

1. After placing your order, receive your Payment Number from Tekino.


2. Go to a Seven Eleven store.

3. Tell the staff that you want to pay with Konbini.

4. Provide your Payment Number .

5. Pay in cash at the counter.

6. Receive a payment confirmation receipt.

Ministop (ミニストップ) – Loppi Payment Guide

Method: Transactions are completed on a Loppi machine in the store, then payment is made at the counter.

Steps to follow:

1. Go to a Ministop store and look for the Loppi machine .

2. On the main screen, select the button 「各種番号をお持ちの方」 (for customers who already have a code).

3. Enter the Receipt Number according to the payment information provided.

4. Press the orange button to continue.

5. Enter the Confirmation Number , then press the orange button.

6. Please wait a moment for the system to process the transaction.

7. The screen will display payment details. Please double-check the information.

8. Confirm by pressing the orange button.

9. The Loppi machine will print out the payment receipt .

10. Bring the receipt to the cashier to pay in cash and complete the transaction.

Note:

• The receipts printed from the machine are only valid for a limited time.

Please pay at the counter immediately after printing your receipt.

Seicomart (セイコーマート) – Direct payment at the counter

Payment method: Direct payment at the cashier counter.

Steps to follow:

1. Go to the cashier counter at Seicomart store.

2. Inform the staff that you wish to pay using “Internet Payment” .

3. On the touchscreen at the counter, enter your payment information as instructed.

4. Review the displayed content and press OK to confirm.

5. Pay the amount due.

6. Receive and keep the payment receipt .


Note:

• The receipt serves as proof of payment; please keep it until your order is confirmed complete.

Family Mart (ファミリーマート) – Instructions for paying with a multi-copy machine.

Method: Operation on a multi-copy machine in the store.

Steps to follow:

1. Go to a FamilyMart store and look for a multi-copy machine .

2. Trên menu chính, chọn mục "Payment/Charge (Pay at convenience store)" .

3. Select the 「番号入力」 button .

4. Enter the Customer Number or Payment Code as provided.

5. Enter the Confirmation Number .

6. Carefully read the notes displayed on the screen.

7. If the payment information is correct, press the "Confirm" button .

8. The multi-copy machine will print out the payment receipt .

9. Bring the receipt to the cashier to pay in cash and complete the transaction.

Note:

• Printed vouchers are only valid for a limited time.

Please pay at the counter immediately after printing your receipt.

Lawson (ローソン) – Loppi Machine Payment Guide

Method: Pay via Loppi machine in the Lawson store, then pay at the counter.

Steps to follow:

1. Go to a Lawson store and find the Loppi machine inside.

2. On Loppi's main screen, select the button labeled 「各種番号をお持ちの方」 (for customers who already have a code).

3. Enter the Receipt Number as provided after placing your order.

4. Press the orange button to continue.

5. Enter the Confirmation Number , then press the orange button.

6. Please wait a moment for the system to process the transaction.

7. The screen will display payment information. Please double-check for accuracy.

8. Confirm by pressing the orange button.

9. The Loppi machine will print out the payment receipt .

10. Take this receipt to the cashier to pay in cash and complete the transaction.

Note:

• Receipts printed from the Loppi machine are only valid for a limited time.

Please pay at the counter immediately after printing your receipt.

• Keep your receipt until your order is confirmed and completed on Tekino.


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